QA Manual Test – Mod 3.2

Test Management Training 2

Table of Contents

Best Practices in Test Management

Assessment (Duration: 1 hour)

Manual Test Management Exercise

Test Management Tool Selection Exercise

Risk Analysis Exercise

Final Request




Section 2


Best Practices in Test Management

Test planning itself is a long process. So, test management practices can be just as long. The practice starts once the test management elements are defined for testing. This includes defining test objectives, test scope, test strategy, time scheduling, resources, communication approach, etc. Requirements should be very clear for defining test objectives and scope. The test plan is not only for testers, but business users and the project team members. Test management success is dependent on having these practices in place.

  • Ensure It’s a Top-Down Effort
    • The testing needs to follow the available test objects
    • Don’t start trying to test what isn’t ready unless it’s requirements
  • Define Clear Processes for The Team
    • The test plan and strategies need to use simple language
    • Check and double check to make sure conflicts are eliminated
  • Start The Process Early
    • Look for opportunities to begin testing sooner than later
    • Complete all preparation assets as early as possible
  • Set Up Quality Gates at Each Project Phase
    • Establish entrance and exit criteria clear and precise
    • As the gatekeeper control the component build schedule
  • Prioritize Transparency
    • Keep an open book
    • Don’t hide issues
  • Leverage Automation
    • Manual testing can be preferred sometimes
    • But regression testing is do repetitive that the cost of automation is worth it



Instead of pushing you into a quiz for this module, once again I elect to expose you to an extension to the training session. I desire for you to determine how much you grasped and how effective I was in introducing you to the concepts of test management. This should be a single person exercise.

Test management has benefits, challenges, tools available to support best practices, and tasks to be successful managing a test project. As I mentioned before, you may find yourself on a test project where you are on a team with someone else providing team lead support. All you must do is exercise teamwork. However, you may find yourself as the lead or only test analyst. So, you need to be comfortable with how to run a test project, or at least what is involved.

My objectives for this exercise are to help you see how far you have come in developing new testing skills and help me see if it is exposing test skills and understanding of concepts. I get to make improvements based on the feedback I get.

The scope of this review session is as follows:

Manual Test Management Exercise

If the test management manual process is comprised of the following. I have a question.

  1. Test Planning Documentation
  2. Test Estimation
  3. Test Metrics
      1. Software Testing Metrics are the quantitative measures used to estimate the progress, quality, productivity, and health of the software testing process.
      2. There are multiple categories of metrics that can be covered:
        1. Process Metrics: A test project’s characteristics and execution are defined by process metrics. …
        2. Product Metrics: A product’s size, design, performance, quality, and complexity are defined by product metrics. …
        3. Project Metrics: Project Metrics are used to assess a project’s overall quality.
  1. Measurement of Test Progress
      1. Percent of Passed and Failed Test Cases
      2. Percent of Defects Accepted and Rejected
      3. Percent of Critical Defects
      4. Defects Discovered
      5. Test runs
      6. Test cases per run
  1. Metrics for Monitoring the Testing Lifecycle
      1. Defect Injection Rate
      2. Defects per Build
      3. Defects Returned Per Team Member
      4. Test Cases Allocated Per Team Member


How do you confirm for good test management that all test assets are present and accounted for?

Test Management Tool Selection Exercise

After reviewing the features and functions of ALM and JIRA, what conclusion would you come up with for product selection, if you were given the task? You are welcome to do some internet research on a search engine, and by going to the product website.

Risk Analysis Exercise

What would you document after doing a risk assessment for the test project? Just try to address what might be the most common potential risks to a test project, test team, and test environment. A risk assessment document can look as simple as this document done in Excel. Try to enter at least three risk items.


Risk ID

Risk Description

Date of Entry



Steps to Mitigation


































































Final Request

Please capture all your responses into a Word document and send it to me by email before we start the next training session. I plan to respond by email. This is not a test. It’s an assessment to understand if you are understanding or need some additional information to catapult you forward.